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How we keep your account and payments secure

When you open an account at raja bamdot, your personal information and payment details stay encrypted and stored securely.

Account data encryptedPayment details safeguardedWithdrawal verification processIndonesia-focused compliance

Explore the Lobby Read FAQ

What information we collect and why

raja bamdot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number and account details when you register. During deposits and withdrawals, we record transaction timestamps, amounts and your chosen payment method — DANA, OVO, GoPay or QRIS. We may also collect device information (your browser type, IP address and location

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data) to detect fraud and prevent unauthorised access. Where local law permits, we retain transaction records for compliance and dispute resolution. Your gameplay history and account balance are stored to deliver your lobby, track withdrawals and send you account statements. We do not sell your data
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to third parties; it stays within our operations team and payment processors who handle deposits and payouts.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUT ANYTIME

Contact us about your privacy

Your privacy questions matter. We respond to data requests and account concerns through multiple channels so you can reach us when it suits you.

Live Chat Open a chat in your account settings during our support window. We answer privacy and data-access questions directly in the chat, usually within a few minutes.

Email Support Send your privacy concern to [email protected]. Include your account username and the specific data or transaction you're asking about. We reply within 48 hours.

Account Settings Log in to your account, navigate to Settings > Privacy and Security, and you'll see options to download your data, review transaction history and adjust your preferences.

DATA PRACTICES

How we handle your information day to day

Every piece of your account information—from your login credentials to your withdrawal address—is protected by encryption.

Encryption Standard

All data in transit and at rest uses industry-standard encryption. Payment methods and passwords are never stored in plain text. We audit these practices quarterly.

Cookie Usage

We use cookies to keep you logged in safely and to track site performance. Essential cookies cannot be disabled; optional analytics cookies can be turned off in your browser.

Data Retention

Account data stays with us as long as your account is active. After you close your account, we keep records for legal and compliance purposes for the period required by local law.

Third-Party Access

We share data only with payment processors who help us process DANA, OVO, GoPay and QRIS transactions, and with legal authorities where the law requires it. No marketing third parties.

Your Access Rights

You can download a full copy of your personal data from Account Settings any time. You can also request corrections or ask us to delete non-critical details.

Security Incident Response

If we detect a breach affecting your account, we notify you within 72 hours via email. We'll advise you on next steps and any action needed to protect your account.

Frequently asked questions about our Privacy Policy

These are the questions we hear most often from players about how we handle data and protect accounts.

Yes. Log in to your account, go to Settings > Privacy and Security, and select Download My Data. We'll compile your name, email, phone, account history and all transactions into a file. You can also email [email protected] to request this.

We store DANA, OVO, GoPay and QRIS transaction records for at least three years for legal and compliance purposes. Your saved payment method can be deleted from your account settings at any time; the last four digits remain for withdrawal verification.

Contact us immediately via live chat or email. We'll lock your account, verify your identity and walk you through securing it. Change your password and review your recent transactions. We investigate any unauthorised activity within 24 hours.

We share data only with payment processors handling DANA, OVO, GoPay and QRIS transfers, and with legal authorities where the law requires it. We do not sell your information to marketing companies or other third parties outside those channels.

You can close your account from Settings > Account Management. However, we must retain transaction records and account history for legal compliance for the period required by local law. Other non-essential data can be deleted upon request.

Every transaction with DANA, OVO, GoPay and QRIS is encrypted end-to-end. Your payment details are never stored in plain text on our servers. Payment processors use their own security to verify and process each transfer.

Cookies are small files your browser stores to remember you're logged in and to help us improve the site. Essential cookies keep your account secure; optional analytics cookies track how you use the lobby. You can disable optional cookies in your browser settings without affecting login.

How we keep your account and payments secure

Contact us about your privacy

How we handle your information day to day

Encryption Standard

Cookie Usage

Data Retention

Third-Party Access

Your Access Rights

Security Incident Response

Frequently asked questions about our Privacy Policy

01 Can I see what personal data you have about me?

02 How long do you keep my payment information?

03 What happens if my account is compromised?

04 Do you share my data with other companies?

05 Can I delete my account and all my data?

06 How do you protect my deposit and withdrawal details?

07 What are cookies and why does raja bamdot use them?

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